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I have been toying with this idea to make me more productive for some time now, and then today I found out that I was not alone and that the term “Email Bankruptcy” is in fact something that has been done by many others over the years…
So as of today – I have Zero Emails in my Inbox. (I just deleted over 500!)
Question: Whoah there you might say… Why have you done that?
Answer: Well because the last 10 emails I replied to all replied back to me saying the problem was resolved or they don’t need assistance any more! – a waste of my time – some of these emails have built up over time as I have been out of the office, some of these emails can be answered by READING THE FAQ and some are just plain stupid.
Question: Does this mean you are not answering emails?
Answer: No it doesn’t – I will still answer any email sent me from now on, even if its a resend of an earlier email, by you resending it I know that its important and needs my attention rather than being one email in a big sea of emails…
Question: I sent you an email last week, am I going to get a reply?
Answer: Not unless you resend it !!!
Question: Why are you doing this!!!!
Answer: Simple – there are just not enough hours in a work week to reply to all the new emails and the historic ones built up over the last few weeks (months!) and why should I waste time researching, composing and replying to emails where my replies are no longer required…
Question: Ok then, so where else can I find help to save me emailing you?
Answer: to be honest I use a lot of quick replies to FAQ posts and Blog posts where 80% of all my email queries have already been answered, please try searching the blog, or visiting the products FAQ page (Especially Forms for Joomla, there are some articles in there I email people about all the time!!)
Question: So how long will it take for you to reply to my next email?
Answer: Don’t Know but a hell of a lot sooner than before I declared email bankruptcy!
(Ok I lied, I am keeping about 10 emails from the last few hours in my inbox as they are current and require my input )
The Future: Well its easy to “keep up” when I’m in the office, also this frees up more time for development, its been far tooooooo long since my latest releases and we have some exciting new features to roll out, including some bug fixes
So Thanks for your patience email me if you really need to