Phil Taylor – Joomla Expert & PHP Developer

A Blank White Page Is Still An Error Page

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Sometimes, due to a PHP error, a Joomla Extension can stop working and, without displaying an error, lead you to a blank page.

In that case, to find out why, do following:

  1. Check server error logs (not access logs) if you have access to them. (cPanel or other control panels often allow this)
  2. Go to Joomla Administration → Global configuration and enable Error Reporting to Maximum, you can also turn on debugging. – try the action again – if you still get a blank page then goto 3
  3. put the following code at the END of the configuration.php file BEFORE the closing ?>
    ini_set( 'display_errors', true );
    error_reporting( E_ALL ); 
  4. Check the source of the white page – there might be still some HTML/Errors in the Page Source (Look in your web browser for the “View Source” option)

One of these should give you a nice detailed error message – which you can either email me directly or Google to find a  solution

Remember this: A White Page is just an Error Page where the error message has been suppressed by your configuration.

Help my site is offline and showing an error!

Or worse, just a blank page!

Dont panic! Dont make it worse! Just request our help and we will get you up and running as soon as we can, nothing is impossible, although some things take a bit longer :-) . Relax, Sit back, and await our resolution.

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